Returns & Exchanges
At Rowan, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Place the unworn items with original tags still attached into the original shipping box or a similar secure mailer.
- 3.Attach the Label
Download and print the prepaid shipping label from our portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.